Correspondence Clerks
Office and Administrative SupportAI Impact Assessment
This job may see some changes due to AI, but human skills remain important.
Correspondence Clerks with an AI automation risk score of 38%. Analysis includes 17 core tasks.
Safer Career Paths
Administrative Services Managers
13% AI Risk
Human-centered work and decision ownership.
Bill and Account Collectors
34% AI Risk
Higher ambiguity and stakeholder alignment.
Receptionists and Information Clerks
15% AI Risk
Human-centered work and decision ownership.
Key Tasks
Type acknowledgment letters to persons sending correspondence.
Complete form letters in response to requests or problems identified by correspondence.
Present clear and concise explanations of governing rules and regulations.
Maintain files and control records to show correspondence activities.
Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
Gather records pertinent to specific problems
Prepare documents and correspondence
Compile data from records to prepare periodic reports.
Upskilling Courses
Data Sources
Analysis based on O*NET data