Bill and Account Collectors
Office and Administrative SupportAI Impact Assessment
This job may see some changes due to AI, but human skills remain important.
Bill and Account Collectors with an AI automation risk score of 34%. Analysis includes 15 core tasks.
Safer Career Paths
Order Clerks
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Credit Analysts
16% AI Risk
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New Accounts Clerks
26% AI Risk
Human-centered work and decision ownership.
Key Tasks
Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
Negotiate credit extensions when necessary.
Record information about financial status of customers and status of collection efforts.
Locate and notify customers of delinquent accounts by mail
Locate and monitor overdue accounts
Arrange for debt repayment or establish repayment schedules
Advise customers of necessary actions and strategies for debt repayment.
Answer customer questions regarding problems with their accounts.
Upskilling Courses
Data Sources
Analysis based on O*NET data