Receptionists and Information Clerks
Office and Administrative Support0%
AI Risk
15% AI risk — Low risk level
Low Risk
15% • Low exposure
Based on task-level analysis (O*NET)
AI Impact Assessment
This job is relatively safe from AI automation and may even benefit from AI tools.
Receptionists and Information Clerks with an AI automation risk score of 15%. Analysis includes 18 core tasks.
Safer Career Paths
Counter and Rental Clerks
Low Risk
2% AI Risk
Human-centered work and decision ownership.
Administrative Services Managers
Low Risk
13% AI Risk
Human-centered work and decision ownership.
Key Tasks
Schedule space or equipment for special programs and prepare lists of participants.
Risk: 60%
File and maintain records.
Risk: 75%
Hear and resolve complaints from customers or the public.
Risk: 52%
Receive payment and record receipts for services.
Risk: 64%
Operate telephone switchboard to answer
Risk: 0%
Greet persons entering establishment
Risk: 0%
Schedule appointments and maintain and update appointment calendars.
Risk: 68%
Transmit information or documents to customers
Risk: 0%
Upskilling Courses
Data Sources
Analysis based on O*NET data
Method: rule+context+activity+calibration