Receptionists and Information Clerks
Office and Administrative SupportAI Impact Assessment
This job is relatively safe from AI automation and may even benefit from AI tools.
Receptionists and Information Clerks with an AI automation risk score of 15%. Analysis includes 18 core tasks.
Why This Score?
- Work environment requires human interaction and presence
Responsibilities and Abilities
Key Responsibilities
- Working with Computers
- Getting Information
- Performing for or Working Directly with the Public
- Communicating with Supervisors, Peers, or Subordinates
- Making Decisions and Solving Problems
Required Abilities
- Oral Expression
- Oral Comprehension
- Speech Recognition
- Speech Clarity
- Written Comprehension
Key Tasks
Schedule space or equipment for special programs and prepare lists of participants.
Process and prepare memos, correspondence, travel vouchers, or other documents.
File and maintain records.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Hear and resolve complaints from customers or the public.
Receive payment and record receipts for services.
Safer Career Pivots
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Data Sources
Analysis based on O*NET data