Order Clerks
Office and Administrative SupportAI Impact Assessment
This job is relatively safe from AI automation and may even benefit from AI tools.
Order Clerks with an AI automation risk score of 22%. Analysis includes 19 core tasks.
Safer Career Paths
Postal Service Clerks
21% AI Risk
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Counter and Rental Clerks
2% AI Risk
Human-centered work and decision ownership.
Postmasters and Mail Superintendents
12% AI Risk
Human-centered work and decision ownership.
Key Tasks
Check inventory records to determine availability of requested merchandise.
Receive and respond to customer complaints.
Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
Inspect outgoing work for compliance with customers' specifications.
Compute total charges for merchandise or services and shipping charges.
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Obtain customers' names
Recommend merchandise or services that will meet customers' needs.
Upskilling Courses
Data Sources
Analysis based on O*NET data