Public Safety Telecommunicators
Office and Administrative SupportAI Impact Assessment
This job may see some changes due to AI, but human skills remain important.
Public Safety Telecommunicators with an AI automation risk score of 45%. Analysis includes 18 core tasks.
Safer Career Paths
Transit and Railroad Police
22% AI Risk
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Police and Sheriff's Patrol Officers
9% AI Risk
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Telephone Operators
11% AI Risk
Human-centered work and decision ownership.
Key Tasks
Learn material and pass required tests for certification.
Operate and maintain mobile dispatch vehicles and equipment.
Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
Provide emergency medical instructions to callers.
Question callers to determine their locations and the nature of their problems to determine type of response needed.
Determine response requirements and relative priorities of situations
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service
Relay information and messages to and from emergency sites
Upskilling Courses
Data Sources
Analysis based on O*NET data