Medical Secretaries and Administrative Assistants
Office and Administrative SupportAI Impact Assessment
This job may see some changes due to AI, but human skills remain important.
Medical Secretaries and Administrative Assistants with an AI automation risk score of 49%. Analysis includes 15 core tasks.
Safer Career Paths
Receptionists and Information Clerks
15% AI Risk
Human-centered work and decision ownership.
Medical Assistants
23% AI Risk
Human-centered work and decision ownership.
Patient Representatives
30% AI Risk
Human-centered work and decision ownership.
Key Tasks
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments
Complete insurance or other claim forms.
Greet visitors
Transmit correspondence or medical records by mail
Maintain medical records
Receive and route messages or documents
Upskilling Courses
Data Sources
Analysis based on O*NET data