Freight Forwarders
Office and Administrative Support0%
AI Risk
41% AI risk — Medium risk level
Moderate Risk
41% • Medium exposure
Based on task-level analysis (O*NET)
AI Impact Assessment
This job may see some changes due to AI, but human skills remain important.
Freight Forwarders with an AI automation risk score of 41%. Analysis includes 31 core tasks.
Safer Career Paths
Cargo and Freight Agents
Low Risk
27% AI Risk
Human-centered work and decision ownership.
Customs Brokers
Low Risk
14% AI Risk
Human-centered work and decision ownership.
Postal Service Clerks
Low Risk
21% AI Risk
Human-centered work and decision ownership.
Key Tasks
Assist clients in obtaining insurance reimbursements.
Risk: 82%
Make arrangements with customs brokers to facilitate the passage of goods through customs.
Risk: 18%
Obtain or arrange cargo insurance.
Risk: 83%
Complete customs paperwork.
Risk: 64%
Negotiate shipping rates with freight carriers.
Risk: 20%
Arrange for special transport of sensitive cargoes
Risk: 0%
Arrange for applicable duties
Risk: 0%
Inform clients of factors such as shipping options
Risk: 0%
Upskilling Courses
Data Sources
Analysis based on O*NET data
Method: rule+context+activity+calibration