Cargo and Freight Agents
Office and Administrative SupportAI Impact Assessment
This job is relatively safe from AI automation and may even benefit from AI tools.
Cargo and Freight Agents with an AI automation risk score of 27%. Analysis includes 24 core tasks.
Safer Career Paths
Customs Brokers
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Postal Service Clerks
21% AI Risk
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Postal Service Mail Carriers
25% AI Risk
Human-centered work and decision ownership.
Key Tasks
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
Maintain a supply of packing materials.
Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
Negotiate and arrange transport of goods with shipping or freight companies.
Determine method of shipment and prepare bills of lading
Track delivery progress of shipments.
Advise clients on transportation and payment methods.
Upskilling Courses
Data Sources
Analysis based on O*NET data