Reservation and Transportation Ticket Agents and Travel Clerks
Office and Administrative SupportAI Impact Assessment
This job is relatively safe from AI automation and may even benefit from AI tools.
Reservation and Transportation Ticket Agents and Travel Clerks with an AI automation risk score of 13%. Analysis includes 21 core tasks.
Safer Career Paths
Travel Agents
7% AI Risk
Human-centered work and decision ownership.
Passenger Attendants
13% AI Risk
Human-centered work and decision ownership.
Counter and Rental Clerks
2% AI Risk
Human-centered work and decision ownership.
Key Tasks
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
Examine passenger documentation to determine destinations and to assign boarding passes.
Provide clients with assistance in preparing required travel documents and forms.
Check baggage and cargo and direct passengers to designated locations for loading.
Provide boarding or disembarking assistance to passengers needing special assistance.
Confer with customers to determine their service requirements and travel preferences.
Announce arrival and departure information
Upskilling Courses
Data Sources
Analysis based on O*NET data